Service
02392 451111
info@coltinfo.co.uk

 Colt building services maintenancetotal service and parts support

Specialising in smoke control and fire protection, Colt has almost 70 years of experience in providing its customers with tailored service packages for a wide variety of building and product types. We offer services in mechanical and electrical, preventative and reactive service and maintenance and repair for a wide variety of building services equipment and their associated controls.

Listed below are some of the benefits our customers can expect form a Colt service agreement:

  • Experienced Colt engineers. All of our service engineers are highly trained and have lots of experience in dealing with any equipment you may have. Where possible, we aim to assign the same engineer for every visit to your site. We understand the importance of building a relationship of trust with your service engineer, so you can get on with your daily routine if something goes wrong.
  • Nationwide coverage. Colt is the only service provider big enough to offer its customers a regional contact, no matter where they are in the UK.
  • We guarantee 24 hour response times. Our average response time is 4 hours. 
  • 24/7 emergency call-out. For customers with a maintenance contract, an emergency helpdesk is available with an out of hours call out facility, which is manned 24 hours, 365 days a year. 
  • Tailored service packages. We take into consideration your building’s specific requirements. Each component within your package will be carefully considered for your specific building type and situation – our aim is to minimise your costs, whilst ensuring your building services are safe and in working order.
  • Programmed preventative maintenance. We will work to ensure that your equipment is in optimum running order. A test certificate will be issued for smoke control systems.
  • Quick and efficient spare parts service.
  • Repair and refurbishment of existing systems regardless of who is the manufacturer.
  • Advice on regulatory compliance and certification for smoke control systems.
  • Environmental surveys to assist you to reduce your energy costs and carbon footprint.
  • Design support to optimise the performance of your installed equipment, should subsequent alterations to the building fabric or function be necessary.
  • An open-door policy. If for any reason you feel unhappy with the service you have received from us, we would like to hear from you. Our Area Managers ensure that regular contact is maintained with our customers, and for new or major contracts they will survey the site before an engineer arrives.

Colt service: Buildings and products

On this page, we give you an overview of the building types and products Colt services and maintains. If you are unsure of your system or product type, upload a photo of it with a covering message and we’ll get back to you with our suggestions.

Your obligations: what you need to know

No matter how well equipment has been designed, manufactured, installed and commissioned, the possibility for failure cannot be ignored. By law, building operators and owners are responsible for the good working order and safety of their building’s systems. Find out how Colt service can protect you from liability and ensure you are covered.

Our service accreditations

Colt has all the relevant accreditations and memberships needed to put your mind at ease about health and safety and quality standards. View them all here and find out how they benefit you.

Case studies

Colt provides service contracts to a wide variety of businesses, in a wide variety of sectors, whether they are big or small. View some testimonials and case studies from some of our recent customers.

Contact your local area manager

Speak to one of our local area managers about your existing contract or talk to us about putting together a plan for you.

Spare Parts: Get in touch for a quick delivery

Whether you’ve got a contract with us or not, get spare parts delivered quickly to wherever you need them. Contact us to talk about your needs.

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© 2017 Colt International Licensing Limited. - People feel better in Colt conditions